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Submit a warranty claim

Submit a warranty claim if you are experiencing issues with your Merrithew equipment. Our customer care team will respond to your claim within two business days with next steps for service or replacement parts.


All fields required unless marked as optional

Customer information

Product information

Issue details

Provide as much detail as possible and any steps you may have taken to remedy the issue
Allowed file formats: JPG, GIF, PNG, PDF (3MB max each)