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Submit a warranty claim

Submit a warranty claim if you are experiencing issues with your Merrithew equipment. Our customer care team will respond to your claim within two business days with next steps for service or replacement parts.

All fields required unless marked as optional

Customer information

Name

Phone (optional)

Company (optional)

Product information

Model/SKU

Serial number

Purchase date

Dealer/Retailer

Order number (optional)

Issue details

Description of issue

Provide as much detail as possible and any steps you may have taken to remedy the issue

Upload any photos or files relevant to this claim

Allowed file formats: JPG, GIF, PNG, PDF (3MB max each)