Digital video content will be available to you shortly after your purchase. Instructions will be sent via email on how to access your purchased content. Note, digital video content is not eligible for refunds or returns.
30 day returns
There are no refunds or returns for digital video content. Merrithew Connect monthly subscriptions can be cancelled, as requested and following the Terms of Use. For assistance, email returns@merrithew.com
Warranty
At Merrithew® we craft and source our products with pride, delivering durable and safe to use goods that we stand behind. If you receive a defective product, Merrithew will replace at no cost with proof of purchase. Read our complete warranty terms and conditions
Shipping
Merrithew serves the globe shipping within the US, Canada and many oversea destinations. For orders of large equipment or over $600 in value, a separate shipping quote will be sent to you within 48 hours of your order being placed. We are happy to provide you various standard and express shipping methods options at checkout
Distributor and Resellers territories
Merrithew sells on a direct basis to most countries around the world. To provide better local service, we have partnered with a network of Distributors and Resellers in select countries. Contact your local distributor who will be happy to assist you with your order
Have questions? We’re here to help! Contact us at retail@merrithew.com