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Sales Coordinator – Commercial Sales (German/Portuguese Speaking)

Reports to: Senior Sales Manager, LATAM & EMEA

Position overview

Reporting to the Senior Sales Director, LATAM & EMEA, at the Yonge and Eglinton location this role involves a mix of sales, marketing support and customer service skills. The core objectives of this role are to support the Commercial Sales, LATAM & EMEA team through lead qualification, logistics and general administration. We're looking for a candidate who can share monthly promotional assets to our global network, provide back up support for inbound web orders and customer calls in addition to delivering excellent service to Merrithew partners and clients.

Major responsibilities

  • Provide support to drive sales towards quarterly Sales Team Sales Objectives
  • Coordination of inbound departmental email through, social media, tradeshows, and order processing for commercial products
  • Answering in-bound customer sales calls and responding/ escalating customer issues to the Customer Care team
  • Maintenance of the CRM Database by updating customer records (address, email, contacts)
  • Managing potential leads in CRM, creating leads or opportunities and assigning to sales team for follow up
  • Providing in-office support and support to the financial area by printing invoices, updating Sage AccPac records for Sales Managers
  • Management and coordination of orders with our UK facility
  • Generate and distribute Sales and Inventory Reports (e.g. Sales Person Reports, Daily Sales, Monthly Promotion Sales Analysis) Saved Carts Reports and other reports as required
  • Covering off on Sales Managers and other Customer Service & Sales Support Coordinator’s duties during vacation time, sick leave and other out of office situations
  • Working on statutory holidays as directed and planned in advance

Marketing support

  • Provide Partner Marketing support – image requests, website reviews, events posting, requests for inventory & serial number reports, etc.
  • Assist in maintenance of Distributor Portal: in charge of updating price lists, product information and monthly memos on the Distributor Portal through SiteFinity
  • Create and generate Team notification emails including: Monthly Promotions, New Products, In/Out of Stock items, CRM Updates, General FYIs
  • Assist with travel arrangements, booking external training, gift basket requests for external clients, etc.
  • Other duties, as assigned

Skills and qualifications

  • 2+ years in a supporting role to sales and customer service teams, with logistics experience handling a range of clients
  • Superior organizational skills and excellent communication skills (verbal and written)
  • Excellent MS Office (Outlook, Word, Excel, PowerPoint) and presentation proficiency
  • CRM expertise with data entry and reporting
  • Additional languages, spoken and written, are a definite asset. Specifically, German and Portuguese
Apply now

Please note

  • At the present time, we will only consider those applicants who are legally authorized to work in Canada
  • A complete job description will be provided upon request

Merrithew is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment and selection process, please indicate so by notifying Human Resources.

About Merrithew

Merrithew, Leaders in Mindful Movement, was co-founded by Lindsay and Moira Merrithew in 1988. For over 30 years they have been dedicated to enriching the lives of others by providing responsible exercise modalities and innovative fitness brands across the globe. Merrithew’s premier Pilates brand, STOTT PILATES®, delivers best-in class Pilates education and media to everyone from avid exercisers, elite athletes, and pre/post-natal clients, to rehab and fitness professionals, and is used by studios worldwide.

Other high-end Merrithew fitness brands include ZEN•GA®, Total Barre®, CORE Athletic Conditioning & Performance Training and Halo® Training. Merrithew has trained over 60,000 students in over 135 countries. Merrithew’s Media Division (MMD) produces print and video-based content for professional and consumer markets.