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Sales Coordinator (Japanese & English Speaking)

Position overview

This bi-lingual position (Japanese and English Speaking) will report to the Senior Sales Manager, with a dotted reporting line to the Education Sales Manager at the Yonge & Eglinton location. This position will be focused on Japan and other business development territories as appointed by Vice President, Business Development and Strategic Sourcing.

Major responsibilities

  • Sales Support: Assist sales managers with market research, leads generation and initial qualification before passing pre-qualified leads to sales managers
  • Hosting coordination and customer service in appointed territories
    • Before Education Hosting:
      • Documents Preparation: Hosting Agreements, IT Agreements
      • Order Creation in EMS
      • Updating Tracker and ensure most up-to-date info
      • Invoicing: Deposits, final payments, exams, makeups, privates
      • Instructor Trainers: Plan and execute the securing of Instructor Trainer(s)
      • Send workshop notes to Host Sites upon receiving final payments
      • Send required Paperwork to Host Sites prior to Hosting begins
      • Travel Arrangements:
        • Book flights;
        • Coordinate with sites about ground travel, hotel arrangements, travel within Japan, etc.;
        • Visa application: Assist ITs by providing visa letters, necessary guidance of visa process etc.;
        • Connect ITs with Host Sites by setting up group chats;
        • Calculate expense sharing when ITs travel to multiple Host Sites in one trip;
        • Invoice IT Expense to Host Sites prior to IT departure;
        • Prepare IT Brief prior to IT departure
      • Follow up payments weekly: Deposits, final payments, IT Expenses, exams, makeups, privates
    • During Hosting:
      • Provide assistance to ITs during their stay hosting territories
      • Provide ongoing assistance to Host Sites as required
    • After Hosting:
      • Exams/Makeups/Privates: Collecting post documentation and submitting to programming; coordinate and follow up with Programming on exam results
      • Paperwork: Collect hosting Paperwork; follow up missing documents; enter into EMS and issue Completion Letters
      • IT Invoice: Collect, annotate, and submit to Accounting

Skills and qualifications

  • Japanese and English (bi-lingual is a must), other Asian languages (such as Korean) would be a plus;
  • Experience with the Japanese market, esp. fitness and wellness market are preferred
  • University graduate with minimum 2+ years of sales administrative support in a professional sales or customer service setting;
  • Detail oriented fast learner and team player, must be comfortable to thrive in a fast-paced multi-task environment;
  • Highly proficient with Microsoft office suite. Experience with customer record and sales management tools like SAP, SAS, Salesforce would be preferred
Apply now

Please note

  • Note to Recruiters : Thank you for your interest, but please do not contact us
  • At the present time, we will only consider those applicants who are legally authorized to work in Canada
  • A complete job description will be provided upon request

Merrithew® is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment and selection process, please indicate so by notifying Human Resources.


About Merrithew®

Merrithew, Leaders in Mindful Movement, was co-founded by Lindsay and Moira Merrithew in 1988. For over 30 years they have been dedicated to enriching the lives of others by providing responsible exercise modalities and innovative fitness brands across the globe. Merrithew’s premier Pilates brand, STOTT PILATES®, delivers best-in class Pilates education and media to everyone from avid exercisers, elite athletes, and pre/post-natal clients, to rehab and fitness professionals, and is used by studios worldwide.

Other high-end Merrithew fitness brands include ZEN•GA®, Total Barre®, CORE Athletic Conditioning & Performance Training and Halo® Training. Merrithew has trained over 65,000 students in over 135 countries. Merrithew’s Media Division (MMD) produces print and video-based content for professional and consumer markets.