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Sales Coordinator, Global Hosting (Bi-lingual)

Major responsibilities

Sales support

  • Assist Sales Manager with market research, leads generation and initial qualification before passing pre-qualified leads to sales managers to close sales for designated territories
  • Assist Sales Manager with on-board training of new host centres, and coordinate with Marketing team to promote new host centres via email, social media, blogs, etc.

Hosting coordination and customer service in appointed territories

Customer service

  • Provide superior customer service to new and current Host Training Centers by providing answers to their questions
  • Communicate with facility owners/operators to ensure our students’ needs are met
  • Proactively communicate with facility owners/operators on an ongoing basis to facilitate current and future training needs
  • Assist with providing support to hosting clients and students through liaison with the Marketing & Communications team, and the programming team
  • Issue Hosting agreements, invoices, updating hosting trackers, book exams, updating Education Management Systems (EMS) and booking travels for instructor trainers, etc.
  • Process course material packages orders or workshop notes, assignments and other documentations for Host Centres, Prepare IT briefs for Instructor Trainers before course starts
  • Collect all post course documents; attendance lists, Instructor Declarations, and ensuring attendees are entered into the database (EMS) to generate completion letters

Coordination and implementation

  • Plan and execute the post-sale details of hosting, secure course dates, book Instructor Trainers, Hosting agreements, handle invoices, process payments, post courses on the website, plan Instructor Trainers’ travel arrangements, manage Instructor Trainer agreements, provide course documents to Instructor Trainers prior to the course, order course materials when needed and ensure they have been shipped within designated timelines
  • Manage host site status reports to ensure all needs are met for a successful hosting and learning experience for all students
  • Act as a facility resource for current host site inquiries regarding courses, workshops and Continuing Education programs/events
  • Submit relevant details for the communication and promotion of courses, workshops and Continuing Education requirements
  • Other duties as assigned by supervisor and Department head

Skills and qualifications

  • Minimum 2 years of work experience in a sales administration or inside sales support role in Canada
  • University degree is required
  • Bi-lingual, high level business proficiency in English and a required second language is a must
  • Advanced user of excel and other Windows office software; Skilled user for customer relationship management software
  • Excellent interpersonal skills: can thrive in a team setting but doesn’t mind to take initiative to lead a project
  • Superior attention to detail and accuracy
  • Must be comfortable with multi-tasking and able to manage your own schedule efficiently to fit into a client facing environment as well as internal stakeholders
  • Result-driven, take challenges as learning opportunities with a can-do attitude
  • Prior experience with international business and exposure to a multi-cultural work environment is an asset
Apply now

Please note

  • Note to Recruiters : Thank you for your interest, but please do not contact us
  • At the present time, we will only consider those applicants who are legally authorized to work in Canada
  • A complete job description will be provided upon request

Merrithew® is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment and selection process, please indicate so by notifying Human Resources.

About Merrithew®

Merrithew, Leaders in Mindful Movement, was co-founded by Lindsay and Moira Merrithew in 1988. For over 30 years they have been dedicated to enriching the lives of others by providing responsible exercise modalities and innovative fitness brands across the globe. Merrithew’s premier Pilates brand, STOTT PILATES®, delivers best-in class Pilates education and media to everyone from avid exercisers, elite athletes, and pre/post-natal clients, to rehab and fitness professionals, and is used by studios worldwide.

Other high-end Merrithew fitness brands include ZEN•GA®, Total Barre®, CORE Athletic Conditioning & Performance Training and Halo® Training. Merrithew has trained over 80,000 students in over 135 countries. Merrithew’s Media Division (MMD) produces print and video-based content for professional and consumer markets.