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Coordinator, Education (LTCs)

Position overview

Reporting to the Manager, of Licensed Training Centers at the Yonge and Eglinton location this role involves supporting the day to day needs of the Global LTC partners and acting as the primary liaison with Merrithew®. In addition, this role will be the first point of contact for LTC partners, and assist with related data entry to the education management system.

We’re looking for a candidate who can administer and coordinate many Merrithew programs, provide superior client experience with business partners and has the ability to respond and manage a variety of tasks and shifting priorities.

Major responsibilities

  • Act as the day-to-day liaison between Merrithew and the assigned LTC partners and collaborate with colleagues across the organization to help service needs of partners
  • Work closely with team members and the Manager to assist with the LTC newsletters and communications plan
  • Prepare annual LTC performance reviews and lead conversation with Manager
  • Create and conduct LTC renewal reports, meetings and communication plan
  • Create, issue and maintain annual Teaching guide invoices
  • Update and maintaining the LTC Agreements
  • Assist in streamlining processes within the LTC team
  • Conduct quarterly Website & Social Media reviews of designated LTCs
  • Assist with processing of royalties and managing the LTCs schedule on, and with other data entry/administrative tasks as needed
  • Assist with reviewing, summarizing and sharing student feedback from training evaluations and annual LTC student surveys
  • Community of Excellence Conference duties
    • Assist with planning, preparations, and content development
  • Other projects as assigned

Skills and qualifications

  • 2+ years customer service experience
  • Strong interpersonal and communication skills
  • Strong time-management, prioritization, problem solving and organizational skills
  • Strong computer skills in Microsoft Office, Filemaker Pro or other database system
  • Strong analytical and problem-solving skills
  • Attention to detail
  • Knowledge of fitness industry/ educational programs a plus
Apply now

Please note

  • Note to Recruiters : Thank you for your interest, but please do not contact us
  • At the present time, we will only consider those applicants who are legally authorized to work in Canada
  • A complete job description will be provided upon request

Merrithew® is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment and selection process, please indicate so by notifying Human Resources.

About Merrithew®

Merrithew, Leaders in Mindful Movement, was co-founded by Lindsay and Moira Merrithew in 1988. For over 30 years they have been dedicated to enriching the lives of others by providing responsible exercise modalities and innovative fitness brands across the globe. Merrithew’s premier Pilates brand, STOTT PILATES®, delivers best-in class Pilates education and media to everyone from avid exercisers, elite athletes, and pre/post-natal clients, to rehab and fitness professionals, and is used by studios worldwide.

Other high-end Merrithew fitness brands include ZEN•GA®, Total Barre®, CORE Athletic Conditioning & Performance Training and Halo® Training. Merrithew has trained over 65,000 students in over 135 countries. Merrithew’s Media Division (MMD) produces print and video-based content for professional and consumer markets.